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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lee Diamond

November 18, 2024

5  out of  5
rating by Lee Diamond
"Great and friendly staff"
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Patti Coraza

November 15, 2024

5  out of  5
rating by Patti Coraza
"I worked with Tabby for my insurance and she was very responsive and wonderful to work with. She worked to get me the best rates and my policy was completed quickly. I highly recommend both her and the agency."
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Robin Davis

November 14, 2024

5  out of  5
rating by Robin Davis
"Great customer service. Always willing to help you out. Been a State Farm customer since 1980. Won't change ever!"
We responded:
"Thank you for the five-star review, Robin! I am glad you are pleased with the customer service you received from our team, and we could assist you effectively. Thank you for being a loyal customer and here's to many more years together! — Marsha "
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Debbie Conley

November 12, 2024

5  out of  5
rating by Debbie Conley
"We are extremely happy with the service we receive from Marsha and her staff. They are always available for anything we need. I would highly recommend them for your insurance needs."
We responded:
"Thank you for the five-star review, Debbie! I am delighted to hear that our team has been able to provide you with the attentive service you deserve. Your recommendation means so much to us, and we’re grateful to have you as part of our community. –Marsha"
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Charles Cook Jr

November 8, 2024

5  out of  5
rating by Charles Cook Jr
"I have never had a better insurance company than this one. they have been right there every time I have needed them, they’ve always there promptly just an awesome team of people to talk with, they’re just an awesome group of people and I enjoy being insured with them"
We responded:
"Thank you for the kind words, Charles! I am happy to hear that you’ve had such a positive experience with our team. Being there promptly and providing the support you need is exactly what we aim for. It’s a pleasure to have you as a part of our State Farm family! — Marsha"
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Athalia

November 7, 2024

5  out of  5
rating by Athalia
"Best customer service from everyone in this office! Always willing to go the extra mile to make sure we are covered even when our circumstances are not run of the mill. And reasonable quotes so we don't have to go broke protecting our cars, house, and property. Don't bother calling anyone else for your insurance needs!!"
We responded:
"Thank you for the five-star review, Athalia! I am thrilled to hear that you've had such a positive experience with our team. We aim to provide top-notch service to our customers. Thank you for being part of our community and for recommending us so highly! — Marsha"
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Rosetta Coy

October 31, 2024

5  out of  5
rating by Rosetta Coy
"Very nice people and rates."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cassidy Copley

October 29, 2024

5  out of  5
rating by Cassidy Copley
"Diana is an absolute treasure and should be protected at all costs. Ally goes above the level of expectations with every interaction."
We responded:
"Thank you, Cassidy! I am so lucky to have both Diana and Ally on our team, delivering exceptional service with every interaction. Your kind words mean a lot, and we’re grateful for the opportunity to support you! – Marsha"
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Leslie Collins

October 24, 2024

5  out of  5
rating by Leslie Collins
"They are real helpful and easy to deal with"
We responded:
"Thank you for your kind words, Leslie! I am glad to hear that you found our team helpful and seamless to work with. It’s our goal to provide a smooth and positive experience. We appreciate you choosing us! — Marsha"
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Danny

October 24, 2024

5  out of  5
rating by Danny
"Marsha has been integral to our financial security for many years now. I am 70 years old now and have been with State Farm auto insurance since age 16 under my father's policy. I am not sure how long we have been with Marsha but during the time with her she has broadened our ties to include life insurance and assist me with my retirement financial planning. I believe loyalty is a product of trust and action. The times in which we had to fall back for coverage, Marsha and State Farm has always come through for us. We have been treated fairly and her office has always been kind and professional. I have to say I have never been tempted to look for another insurance agent or company."
We responded:
"Thank you for your heartfelt review, Danny! We’re honored to have been part of your insurance journey. It’s wonderful to hear that we've been there for you when you need it. We look forward to continuing to serve you with the same dedication and care! — Marsha"
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Wes A.

October 22, 2024

5  out of  5
rating by Wes A.
"Marsha Slater’s office is great! All the agents are really helpful. Thanks to Doug for helping get the house covered. The policy was really appropriate for the claim we had to file for the fire damage that occurred. I’m glad I switched the house’s policy to StateFarm. I would highly recommend this office for your insurance needs."
We responded:
"Thank you for your kind words, Wes! I am happy to hear that Doug, and our team were able to help you get the right coverage, especially during such a challenging time. We’re here for your insurance needs—thanks for letting us protect your home! — Marsha "
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Laureen Carter

October 22, 2024

5  out of  5
rating by Laureen Carter
"If you don’t have insurance with this agency, then you’re dealing with the wrong one! They’re amazing! My heart goes out to Ally Fox! She’s the bomb! She’s always gone above and beyond to help me!"
We responded:
"Thank you for your positive review, Laureen! I am so glad to hear that Ally has gone above and beyond to assist you—she is amazing! We’re here to help with anything you need! -Marsha "
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Johnnie Clark

October 22, 2024

5  out of  5
rating by Johnnie Clark
"I have had State Farm for a couple of decades. They have provided prompt, courteous, and efficient service. Highly recommend 👌"
We responded:
"Thank you for the review and for your loyalty over the years, Johnnie! I am thrilled to hear that you’ve consistently received prompt, courteous, and efficient service from our team. We are here to assist you with any of your insurance needs! — Marsha"
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Jeffrey Clagg

October 18, 2024

5  out of  5
rating by Jeffrey Clagg
"Always nice and very helpful anythingbi have needed they have helped thanks to all"
We responded:
"Thank you for the five-star review, Jeffrey! I am happy to hear that our team has been able to assist you with everything you need. Thanks for being a part of our State Farm family! -Marsha "
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Randall Chinn

October 15, 2024

5  out of  5
rating by Randall Chinn
"Tabby and the gang at Marsha Slater State Farm Insurance in Barboursville are great. They have been very helpful every time we have called with concerns. They are all about customer service which is everything in my book."
We responded:
"Thank you for your wonderful feedback, Randall! I am thrilled to hear that Tabby and our team at Marsha Slater State Farm Agency have been able to provide such helpful and attentive service. We appreciate our customers, and it’s nice to know that our focus on customer service stands out to you. Never hesitate to reach out! — Marsha"
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Michael Chapman

October 11, 2024

5  out of  5
rating by Michael Chapman
"If you need a copy of you insurance you can get it online in >5 min."
We responded:
"Thank you for the review and for sharing that helpful tip, Michael! I am glad to hear you found the process of accessing your insurance documents online seamless. If you ever need further assistance or have any questions, don’t hesitate to reach out! — Marsha"
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Jason Chaffin

October 9, 2024

5  out of  5
rating by Jason Chaffin
"Extremely amazing with help. I have been a long time customer for over 15 years and wouldn’t trust anyone else. 10 stars."
We responded:
"Thank you for your kind words and for being a loyal customer for over 15 years, Jason! I am thrilled to hear that you’ve had such a positive experience and continue to choose us to help with your insurance needs! — Marsha"
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Roy Chaffin

October 9, 2024

5  out of  5
rating by Roy Chaffin
"Great place. Very friendly and polite."
We responded:
"Thank you for your kind words, Roy! I am glad to hear you had a positive experience with our team. Providing friendly and polite service is our main priority. If you ever need anything, don’t hesitate to reach out—we’re here to help! — Marsha"
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Amy Call

October 3, 2024

5  out of  5
rating by Amy Call
"I have auto and life insurance. Great prices and service."
We responded:
"Thanks, Amy, for the 5-star review. I am happy that we can provide both a good rate and great service to your insurance experience. Anytime you needs us, just reach out for help!! - Marsha "
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Yash

October 2, 2024

5  out of  5
rating by Yash
"Best insurance company agent. It's always easy and smooth by having insurance from them. Thanks to Doug for being my point of contact."
We responded:
"Thank you for the kind review! I am happy to hear that Doug has made your insurance experience with us seamless. Don’t hesitate to reach out if you have any further questions! — Marsha"
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Savanah Phillips

October 1, 2024

5  out of  5
rating by Savanah Phillips
"Doug has been extremely helpful and knowledgeable. Glad to be with State Farm."
We responded:
"Thank you, Savanah! I am glad to hear that Doug has been so helpful and knowledgeable. I am glad to have you as part of the State Farm family! If you ever need anything, don’t hesitate to reach out. — Marsha"
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Candy Brown

September 26, 2024

5  out of  5
rating by Candy Brown
"Hands down, best agent ever. The most polite and courteous staff! I will never leave!"
We responded:
"Candy, Thank you for your kind words! I am thrilled to hear that you've had such a positive experience with our team. It means the world to us that you feel so well taken care of. We're grateful for your loyalty and look forward to continuing to serve you for many years to come! — Marsha"
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Dru Brooks

September 25, 2024

5  out of  5
rating by Dru Brooks
"Very attentive and knowledgeable. Great customer service with amazing rates."
We responded:
"Thank you, Dru, for your kind review! I am thrilled to hear that you found our team a pleasure to work with, and that you're happy with our customer service. We're here to help with any of your insurance needs! — Marsha"
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James Brizendine

September 25, 2024

5  out of  5
rating by James Brizendine
"Haven’t had any claims” knock on wood “ but any issues were handled promptly and professionally by Marsha’s team No complaints"
We responded:
"Thank you, James, for your kind review! I am glad to hear that our team has handled any issues promptly and professionally. We are here to help if you need anything. Thanks for choosing us! - Marsha "
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Ronika Bompus

September 16, 2024

5  out of  5
rating by Ronika Bompus
"State Farm has impressed me with their exceptional customer service and comprehensive insurance options. From the moment I reached out for a quote, their agents were friendly, knowledgeable, and eager to help. They took the time to understand my needs and offered tailored solutions that fit my budget. I switched to State Farm in May 2024 after being with Geico since May of 1996. I switched because I bought a Tesla and my premiums were going to go from $1500 every 6-months to over $3000 every 6-months. State Farm was able to insure me for less than $1600 every 6-months. Granted I changed some of the coverage options but so far, I am extremely pleased with Ms. Slater and State Farm. Overall, State Farm has provided me with a reliable and trustworthy service that I would highly recommend to anyone looking for insurance. Their reputation for being there when it matters most truly sets them apart from the competition!"
We responded:
"Thank you so much for sharing your experience! It’s fantastic to hear that my team made the process of switching such a positive one for you, especially after so many years with your previous provider. We always strive to provide that personal touch, making sure everything fits your unique needs, and we’re glad it showed! We really appreciate your glowing review and recommendation. Completely made my day! - Marsha Slater"