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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Gooch

Jackie Gooch

August 7, 2025

5  out of  5
rating by Jackie Gooch
"Wonderful agents at my local office. Great coverage"
We responded:
"Thanks, Jackie!! We try hard to help our customers! Thanks for your business!! -- Marsha"
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Julie Snyder-Yuly

July 31, 2025

5  out of  5
rating by Julie Snyder-Yuly
"I have been with Marsha Slater since I moved here in 2018. The agency handles our home, auto, and even a Roth account. We have been exceptionally pleased with the staff and service. When needed, we have easily been able to get in for a visit or even a quick phone chat. We have been with State Farm for many years and have been pleased with their coverage and service. We have been lucky to never have more than small claims, but the were handled promptly and fairly. I would not hesitate to recommend Marsha and her team!"
We responded:
"Thanks, Julie, for your kind words!! I've enjoyed working with you and am always available to assist whenever you need me and my team!! -- Marsha"
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Jonah Snyder

July 31, 2025

5  out of  5
rating by Jonah Snyder
"Always get what I need from walk-ins or phone calls"
We responded:
"Thanks, Jonah, for your 5-star review of my office. We're always here to help you. Reach out anytime you need us!! -- Marsha"
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Madi Smith

July 30, 2025

5  out of  5
rating by Madi Smith
"Always very helpful and quick to respond. I appreciate how helpful they are. They always take time to explain things thoroughly and answer any questions you may have. They are the best!"
We responded:
"Thanks, Madi!! Insurance can be difficult if you don't work in this industry. Our goal is to make it simple for you to make the choices you need to make. Reach out anytime you need us! -- Marsha"
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Tanner Smith

July 29, 2025

5  out of  5
rating by Tanner Smith
"Great customer service by everyone involved."
We responded:
"Thanks, Tanner, for your review and comments!! Our promise to you is to be available when you need us. Reach out anytime!! -- Marsha"
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Regan Abughali

July 29, 2025

5  out of  5
rating by Regan Abughali
"She is the absolute best agent in the cabell county area that we could find. She got us the same coverage for 31$ cheaper than the same company different agent that’s located in downtown Huntington. We will always stick with her!!!"
We responded:
"Thank you, Regan! My team and I work hard to get you the best price available, then to help you as issues might arise, like claims or payment issues. These things happen but we promise to work hard for you and find resolutions! Stay in touch anytime you need us! -- Marsha "
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Bambi Smith

July 23, 2025

5  out of  5
rating by Bambi Smith
"I have never had anything but pleasant and very helpful experiences with everyone in the office. Very friendly and knowledgeable."
We responded:
"Thanks, Bambi, for your kind review! Let us know if you ever need any help with your insurance program. -- Marsha"
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Monica Slash

July 22, 2025

5  out of  5
rating by Monica Slash
"The staff at Marsha Slaters office are very helpful and professional. I absolutely love the way they're there whenever I need help with something."
We responded:
"Like the slogan goes, "Like a good neighbor, State Farm is there!" And, we truly want to be there for you whenever you need us. Thanks, Monica, for the 5 stars!! And reach out to us anytime!! -- Marsha"
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Robert Simmons

July 17, 2025

5  out of  5
rating by Robert Simmons
"Marsha Slater’s office staff has provided excellent customer service."
We responded:
"Thanks, Robert! We hope to always be prompt and efficient when working with our customers. Thanks for your business!! -- Marsha"
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Betty Sias

July 16, 2025

5  out of  5
rating by Betty Sias
"I have been a State Farm customer and a client of Marsha Slater for approximately 45 years. Marsha, as well as her client representatives in the office, have always been there for our family. I never hesitate to call with questions or assistance. The customer service is top rated!!"
We responded:
"Thanks, Betty, for your kind words! We do go back a long way back and I appreciate your business throughout the many years! Please reach out anytime you need anything!! -- Marsha"
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Obsidiana Jones

July 16, 2025

5  out of  5
rating by Obsidiana Jones
"I had a few issues with billing that was my own doing. I delt with Ally and she went above and beyond for me to get my issue solved. It took a few times for the system to get it right (nothing related to what ally did) and each time I called I dealt with her and got my issue solved. Since being solved I’ve had no issues at all. I bundle my home and both cars together and any process to use them is quick and easy."
We responded:
"Thanks, Obsidiana, for your kind words. So glad to hear that Ally helped you get your billing issues resolved. Those types of things happen but we are very willing to help get things straightened out. I appreciate your business and call, text, email or visit us in the office anytime you need our help! -- Marsha"
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Steve Short

July 14, 2025

5  out of  5
rating by Steve Short
"Absolute professional and answered any and all questions I had. Highly recommend"
We responded:
"Thanks for the 5 stars, Steve! We appreciate your business and the confidence you place in us to assist with your insurance needs. Call on us anytime you need us!! -- Marsha"
Profile photo of BRENT SCARBERRY

BRENT SCARBERRY

July 9, 2025

5  out of  5
rating by BRENT SCARBERRY
"Every time I contact Marsha’s office I have had a positive experience. No matter who I speak with, they always take the time to thoroughly assist me with whatever my needs or situation is. Those professional and caring traits are uncommon at many places now. I have confidence each time I speak with a representative at Marsha’s office that my questions or issues will immediately be addressed and resolved in a caring manner."
We responded:
"Thank you, Brent! I've enjoyed a long, insurance relationship with you and your family and I give you 5-stars, too! I appreciate your business and hope to always provide the best service to you and yours!! -- Marsha"
Profile photo of Jackson Scarberry

Jackson Scarberry

July 9, 2025

5  out of  5
rating by Jackson Scarberry
"I have had perfect experience every time I have been. They are nice, welcoming, and always very helpful. Never had a single issue with them, always have worked with me on any situation I face."
We responded:
"Jackson, Thanks again for an awesome review! So glad you are pleased with our service! Call, text or stop in anytime!! - Marsha "
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Leslie Sayre

July 8, 2025

5  out of  5
rating by Leslie Sayre
"Best rate I've found, always friendly."
We responded:
"Thanks, Leslie, for your 5-star review! Glad your rate is good but even more glad you found us friendly when working with us! We appreciate your business. Call, text or stop in anytime your need anything!! -- Marsha"
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Eva Scarberry

July 8, 2025

5  out of  5
rating by Eva Scarberry
"We love Marsha! I have been with them for years now . Very reasonable prices , great service and very understanding ."
We responded:
"So glad to hear from you, Eva! Thanks for the confidence you've had in us over the years. We hope to continue providing you the service you deserve!! -- Marsha"
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Jane Sargent

July 2, 2025

5  out of  5
rating by Jane Sargent
"Great service."
We responded:
"Thanks, Jane, for your kind review. We appreciate your business and hope we always give great service! - Marsha"
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Mark Rowe

June 19, 2025

5  out of  5
rating by Mark Rowe
"Easy to deal with, straight forward with my needs ."
We responded:
"Thanks, Mark! We'll always tell you the truth as we know it.... but, purchase decisions are always yours!! Glad we've been able to assist you! -- Marsha"
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Hayden Workman

June 17, 2025

5  out of  5
rating by Hayden Workman
"Very helpful!! My agent is Marsha, she’s very polite and easy to talk to."
We responded:
"Thanks, Hayden.... good communication is the key to a good relationship! Glad we've been able to help you!! -- Marsha"
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Jason Roach

May 16, 2025

5  out of  5
rating by Jason Roach
"Always helpful, prompt and professional! Highly recommended."
We responded:
"Thanks, Jason, for your review and your recommendation! It means alot to our team!! Give us a call anytime!! -- Marsha"
Profile photo of Jesten Richardson

Jesten Richardson

May 16, 2025

5  out of  5
rating by Jesten Richardson
"I’ve been happy with my experience with this agency so far. The agent who has worked with me the times I’ve reached out has been super nice, helpful, attentive and hardworking."
We responded:
"Thanks, Jesten, for your review! I promise we will continue to provide a good experience for you by being attentive to your requests and needs. Stay in touch!! -- Marsha"
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JT Reynolds

May 15, 2025

5  out of  5
rating by JT Reynolds
"Excellent customer service!"
We responded:
"Thanks, JT, for the 5-star review! That's one of our commitments when you come to our agency.... to provide the best customer service possible!! Give us a shout anytime you need our help!! -- Marsha"
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Hugo Reyna

May 13, 2025

5  out of  5
rating by Hugo Reyna
"Great staff, always available to help. Best insurance ever."
We responded:
"Thanks, Hugo!! I'm blessed with a great group of team members who understand that insurance is difficult and it's our job to help our customers through coverage and claims questions!! Call us anytime you need us!! -- Marsha"
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seth rapp

May 7, 2025

5  out of  5
rating by seth rapp
"I love being with State Farm. I appreciate the personalization of this office."
We responded:
"And we love you and your review, Seth!! Thanks for the 5 stars!! Insurance is about protecting people and we want to know our customers and understand their needs! Call us anytime you need us!!"
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chris19792011

May 2, 2025

5  out of  5
rating by chris19792011
"Awesome agents awesome care awesome price Thanks Maesha Slater and state Farm"
We responded:
"Thanks, Chris, for the AWESOME review!! We think our customers are AWESOME too!! Let us know anytime you need us!! -- Marsha"